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Shasta College
  • Position Number: 3840897
  • Location: Redding, CA
  • Position Type: Business - Accounting
Description of Basic Functions and Responsibilities

OVERVIEW:
The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average $393,000 vs. California state average of $770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

CLASSIFICATION: Range 55 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00p.m., Monday through Friday.

SUPERVISOR: Assistant Superintendent/Vice President of Student Services or designee

BENEFITS: Holiday, vacation and sick time will be provided. Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis and an employee assistance program (EAP). This is a Classified <> position with a default CAL<> retirement.

Employees have the option to contribute to:
  • Health Savings Account (HSA)
  • 403(b) and 457 Retirement Plans
  • Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts

In addition, employees have the option to purchase:
  • Disability Income Insurance
  • Cancer Insurance
  • Life Insurance
  • Accident Only Insurance
  • Critical Illness Insurance

For more information regarding Employment and Benefit Policies, please view the Administrative Agreement - Appendix A.

Typical Duties, Knowledge and Ability
Essential Functions:
  • Plans, develops, organizes, coordinates, directs, implements, manages and supervises various enrollment services programs such as student outreach and recruitment, orientation, counseling, Testing Center, Articulation, Financial Aid, Admissions and Records, career / employment services, student services categorical programs and other matriculation-related activities contributing to student success.
  • Develops, implements and evaluates the activities and objectives of special programs; monitors the growth and direction of specially-funded projects to assure compliance with program requirements; assures related functions and activities comply with established standards, requirements, laws, codes, regulations, policies and procedures.
  • Recommends, develops, implements and coordinates programs and activities to provide support and assistance to students make a successful transition to the College; facilitates the understanding of the matriculation process for prospective high school students enrolling at the College, as well as the transfer process as College students prepare to transfer to a four-year institution.
  • Serves as a liaison and coordinates communications and information regarding student services programs and activities with other College departments and personnel, students, high schools, other community agencies and the public; coordinates, develops and implements various community events to promote enrollment in targeted programs; directs and participates in the preparation and distribution of promotional and informational materials; responds to phone calls and written correspondence; provides information and answers questions from students, district personnel and the general public regarding district and student services programs, policies, procedures and regulations.
  • Assists in the development of instructional and support programs and activities specific to the implementation of the Student Equity and Achievement Program and other related student success initiatives.
  • Manages and coordinates Student Equity and Achievement Program initiatives related to matriculation.
  • Participates in the formulation of long- and short-term goals and strategies for enrollment management, including counseling, admissions, recruitment, retention and related services in cooperation with appropriate staff.
  • In collaboration with other managers and staff, develops and implements initiatives that enable and encourage students to enroll and to successfully retain student enrollment.
  • Leads one or more cross-functional teams to resolve operational issues related to the delivery of enrollment services.
  • Develops, monitors and evaluates the implementation of "early alert", probation intervention and retention strategies.
  • Utilizes software and web-based systems for counseling and student enrollment and monitors the collection, tracking and reporting of student data from initial contact to completion.
  • Supervises college articulation.
  • Provides leadership in the development of counseling strategies that supports student access and success.
  • Establishes cooperative relationships, analyzes issues, and resolves problems.
  • Reads, understands, interprets and implements federal and state regulations and guidelines and maintains current knowledge of regulations and guideline revisions in areas supervised.
  • Develops, implements and evaluates program goals, objectives, policies and services that are consistent with the College mission and in compliance with Chancellor's Office guidelines.
  • Evaluates the work of assigned staff; collaboratively develops, implements and monitors work plans to achieve assigned goals and objectives; contributes to the development of and monitoring of performance against the annual department budget; participates in the development, implementation and evaluation of programs, plans, processes, systems and procedures to achieve department and District goals, objectives and performance measures consistent with the District's service expectations.
  • Trains, supervises, and evaluates the performance of assigned personnel in accordance with proper management practices and collective bargaining agreements; provides technical direction and guidance; counsels employees as needed; and reassigns work to assure timely completion.
  • Provides day-to-day leadership and works with staff to ensure a high performance, customer service oriented work environment; provides leadership and participates in programs and activities that promote positive employee relations; exercises leadership in the use of quality management to continuously improve the operations of area supervised.
  • Plans, develops and supervises special events related to enrollment services.
  • Consults with Technology staff and participates in the development and enhancement of automated systems; maintains current knowledge in the latest technology related to functional areas, including hardware and software capabilities; provides input to long-range technology planning decisions; maintains a positive and ongoing relationship with Technology staff.
  • Prepares, submits, and monitors the annual budget for Enrollment Services programs; researches and approves expenditures for services, supplies and equipment in accordance with established policies and procedures.
  • Prepares a variety of complex statistical and narrative annual and other periodic reports to federal, state and local agencies to support the programs under supervision; prepares applications and grant proposals to obtain federal, state and private funds; assures the maintenance of accurate records and balances accounts with fiscal services records.
  • Maintains timely and accurate reporting to district, state and federal agencies; collects, analyzes and disseminates reports on the outcomes of various student programs and services in compliance with various reporting requirements.
  • Participates in the reporting of MIS data to the California Community Colleges Chancellor's Office; assumes administrative responsibility over the data; investigates, troubleshoots, and resolves data issues.
  • Resolves complex student concerns under areas of supervision.
  • Administers student services categorical programs to insure that eligible economically or educationally disadvantaged students receive needed financial and educational assistance.
  • Understands students' rights and responsibilities as outlined in the Education Code and other applicable regulations; determines students' needs for appropriate services and resources and refers students to the appropriate offices; confers with students to help resolve problems associated with placement and academic success.
  • Performs complex and responsible registration functions; approves and monitors Counselors' schedules; interviews students to determine admission as appropriate; oversees and processes prerequisite challenge forms; oversees probationary, suspension, dismissal and re-admission processes; and reviews requests for refunds.
  • Coordinates outreach and recruitment programs with other district offices.
  • Monitors student progress and program records and procedures.
  • Attend conferences, workshops, and training seminars to keep abreast of changes in federal and state regulations; represents the college to other educational institutions and community organizations.
  • Conducts staff and department meetings; represents Shasta College at statewide and regional meetings and conferences.
  • Develops research models and oversees the data collection of program outcomes.
  • Attends, conducts and participates in a variety of meetings and committees as assigned; serves as a member of the Student Services Team; prepares and delivers oral presentations concerning specially funded projects.
  • Performs related duties as assigned.
Knowledge of:
  • Philosophy, objectives, goals and services of effective enrollment services and student services operations and programs.
  • Educational goals and support activities related to the retention of at-risk, first generation college students.
  • Federal and state laws, codes, rules, regulations and court decisions applicable to a variety of student services programs including categorical programs and matriculation related areas.
  • Title V, Title IX, FERPA, CCFS-320, student fees and attendance accounting policies and board policies.
  • Principles, practices and procedures related to high school-to-college enrollment and college-to-university transfer processes.
  • Curriculum standards, requirements, and applications related to the provision of counseling services.
  • Principles of data driven decision making and planning; knowledge of program evaluation for effectiveness and efficiency.
  • Proficiency in utilizing word processing, graphics, spreadsheet, database and other software relevant to the support of various enrollment services.
  • Principles and practices of effective communication including interpersonal skills involving tact, patience and diplomacy.
  • Principles of employee selection, supervision, evaluation and training.
  • Program planning, development and implementation.
  • The diverse socioeconomic, cultural, ethnic and disability backgrounds of the regional population.
  • Collective bargaining principles, practices and contracts.
  • Correct English usage, spelling, grammar and punctuation.
  • Research methods and techniques.
  • Budget preparation and control practices.
  • District organization, operations, policies and objectives.
  • Principles of project management and record keeping techniques.
  • Student equity issues.
Ability to:
  • Plan, organize, train, evaluate, supervise and direct the work of enrollment, counseling, Testing Center, Transfer Center, Basic Needs Center, articulation, recruitment, outreach and other enrollment and student services faculty and staff.
  • Plan, organize, control and direct designated operations and activities of specially funded projects including high school outreach, and the recruitment and retention of at-risk, first generation college students.
  • Work collaboratively and collegially with faculty to incorporate innovative teaching-learning strategies and support services for non-traditional students.
  • Plan, direct, and manage the activities and operations of various Student Services Categorical programs such as PACE, EOPS, CARE, Foster Youth, Student Equity and Achievement Program and other Enrollment Services programs as assigned.
  • Monitor program activities and budgets.
  • Provide training and supervision of student workers.
  • Develop and maintain cooperative and effective working relationships with students, faculty, staff and members of the general public including those from diverse academic, socioeconomic, cultural and ethnic backgrounds.
  • Prepare clear, concise, and comprehensive reports and written materials.
  • Exercise sound, expert, independent judgment within general policy guidelines.
  • Conduct complex analytical studies, evaluate alternatives, and develop and implement sound recommendations related to student personnel services administration.
  • Use a high degree of tact, diplomacy, and discretion in dealing with sensitive and complex issues and situations and information on behalf of the College.
  • Work cooperatively with a variety of individuals and coordinate activities with all levels of the college organization.
  • Meet schedules and timelines.
  • Operate a computer and business related software involving word processing, spreadsheets, databases and desktop publishing.
  • Understand and follow oral and written directions.
  • Work independently with little direction and supervision.
  • Work confidentially and with discretion.
  • The incumbent must have the ability to get to a variety of locations. This is usually accomplished by driving a personal vehicle to said locations. If operating a vehicle, the ability to secure and maintain a valid California driver's license is required.


Experience/Education
Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

  • Master's degree from an accredited institution in student services, counseling, behavioral science or related discipline or the equivalent.
  • Three years leadership experience working with high risk student populations which includes; administrative, or supervisory, coordinator-level or faculty department chair experience in education, preferably within post-secondary education.
  • Three years plus experience in student services programs; counselor or instructor, or have comparable experience working with disadvantaged and multicultural/diverse student populations.
  • Establish and maintain effective work relationships with those contacted in the performance of required duties.
  • Understand and work within the mission and philosophy of the California community college system.


Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:
  • Online Application with the following materials attached:
  • Cover letter addressing criteria listed in the position announcement
  • Current resume and/or placement file
  • College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:
  • After application has been submitted, all application materials will be screened.
  • Internal candidates must also submit all required materials to be considered.
  • Candidate evaluations will not be considered.
  • Reference letters from any member of the Hiring Committee or Board Members will not be considered.
  • Interviews will be by invitation only.
  • Interviews may be by Zoom.
  • The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 6 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.







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